Every year, we strive to put out high-quality products while still keeping our customers’ needs and style first and foremost. So far, 2019 has been following suit! We have been hard at work creating custom, handmade pieces and recent feedback has blown us away. Over on our social media profiles like Facebook, Google and Yelp, we frequently check out what our customers have been saying as a way to improve or know what we are doing right. We greatly appreciate everyone who has taken the time to say a few words about our business or their new furniture. After all, being a small business, we wouldn’t be able to do this without the support of our customers. Check out what has been said in the last month:
Heather C. went with our Crescent pedestal and solid walnut for her custom table. She also picked out upholstered side chairs to complete her dining room! This is what she had to say after the set was hand-delivered:
“We just received our new dining room table and chairs from Rustic Elements. They are absolutely perfect and exactly what we were hoping for. Scott was so helpful in customizing the table and chairs to our space and needs. He and his people were wonderful to work with. We recommend them wholeheartedly.”
Thank you, Heather! Your space looks great and we couldn’t be happier knowing it is furnished with custom pieces from us at Rustic Elements Furniture.
Similarly, on Facebook, our customer Ivy G. raved about her new solid walnut Anchor pedestal table and TWO benches she picked up from our shop:
“Talk about quality work!!! We couldn’t be happier with our dining table and benches. Scott is so patient with me, having changed my mind 3 times as to the length of the dining room table. Delivery time was as promised. Coming back for more!!! Thank you thank you thank you”
Thanks for working with us, Ivy! One of the most appealing things about crafting a custom table is the ability to design it to fit your exact needs. Like Ivy said, she updated the length of her table three times. Sometimes a size of a custom table that makes sense at first, needs to be looked over and rechecked. After all, we are creating these pieces to be life-long treasures and the ‘wrong’ size can throw everything about your room off. We always insist that our customers take the time to measure out their space and lay items out that will make a mock table, to really nail the flow and shape of the room.
Having the option to pick up a handcrafted, solid wood table when needed was an important feat to us as we know not all customers can wait several weeks for the custom furniture turnaround time. That is why we appreciate when customers like Chris W. take advantage of our ready-made pieces. His review of his new table reads:
“ We’ve been shopping around for a dining table for quite some time. My wife is very picky and before making a final decision she made me visit any furniture store possible. After wasting so much time on visiting big brand name places we’ve stumbled across Rustic Elements Furniture’s ad on craigslist. We visited their showroom in Joliet and we made a decision right on the spot. We’ve purchased a beautiful Belly Dining Table that was delivered to our place within in a week. Scott the owner was super nice in accommodating for such a quick delivery. He seems to be the right person in the right place; very professional and knowledgeable. He owns a place that manufactures outstanding quality furniture that you cannot find anywhere else. The table was delivered and assembled within half an hour by two nice installers Tyler and Aaron. We could not be happier with our purchase! The table is sturdy, beautiful and unique. We cannot wait to host an Easter Party in our house. We highly recommend Rustic Elements Furniture to everyone as they provide high quality furniture and outstanding customer service. Thank you!”
An overwhelming ‘thank you’ to those who have taken time out of their day to say a few things about us. We cannot stress enough how much it means to have the support of our customers – past and future alike. Our craft is only done because of these people. If you are one of them, please consider leaving us a quick review on our sites we have previously mentioned. We have also updated our website to highlight testimonials left on there. If these custom, hardwood tables sparked an interest in building one of your own, you can take a look at more examples of our past builds here. If you are in need of some furnishings as soon as possible, check out our Current Inventory. Feel free to send any questions our way by reaching out to us, as well.More From Our Blog